The customers' opinion: why is it important?
A few days after the end of the rental period, the RENT-ALL system sends a satisfaction report to the user, in the same language with which he made the reservation, asking him for information about the hiring experience he had at your facility.
Most web users, are pleased to express their opinion on the services received, and very often it is important and constructive for the renter, who can welcome constructive criticism and suggestions to improve or implement the offered service.
At rentaler's discretion, reviews may or may not be published on your site. In any case they are a very important instrument for a analysis of your activity.
YES! the system provides a response system to all reviews.
NO! the mechanism is automatic, requests are sent to all users of the reservation. It is good to remember that receiving a negative review, if motivated, helps to analyze your work and improve the service offered.